Responsible Gaming
Introduction to Responsible Gaming
We believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Casino games are designed with a mathematical advantage to the house, meaning that over time, players are more likely to lose than win.
If you choose to play at online casinos, please do so responsibly and within your means. Set a budget you can afford to lose, and never gamble more than you can comfortably spare.
Age Verification
Online gambling is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). By using any affiliated casino, you confirm that you meet this legal requirement.
If you are under 18, please do not access or register with any gambling site. If you believe a minor has accessed a casino, please contact the relevant operator immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses: Trying to win back money you have lost by gambling more
- Hiding gambling activity: Concealing the amount of time or money you spend gambling from family or friends
- Gambling with money intended for essentials: Using funds needed for bills, rent, or food to gamble
- Increasing bets: Needing to bet more money to get the same level of excitement
- Failed attempts to stop: Repeatedly trying and failing to cut back on gambling
- Neglecting responsibilities: Prioritising gambling over work, school, family, or personal care
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Borrowing money to gamble: Using loans or credit to fund gambling activities
- Relationship strain: Experiencing conflict with loved ones about gambling habits
- Physical symptoms: Sleep loss, stress, or anxiety linked to gambling activity
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Controls
Most reputable online casinos offer the following responsible gaming tools:
- Deposit Limits: Set a maximum amount of money you can deposit within a chosen period (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you are willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or cut-offs for how long you play
- Reality Checks: Request pop-up notifications during gameplay to remind you of time elapsed and money spent
- Self-Exclusion: Voluntarily exclude yourself from a casino for a set period (typically 6 months to 5 years) or permanently
- Account Cooling Off: Take a temporary break from your account without permanently closing it
We encourage you to use these tools proactively. Most casinos allow you to adjust these settings at any time through your account settings.
Support Organisations and Resources
If you are struggling with problem gambling, help is available. The following organisations provide confidential support, advice, and treatment options:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UKGC-licensed casinos simultaneously - Gamblers Anonymous – Support groups and peer counselling
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist treatment
Referral through your GP
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If you are in a different country, please search for your local problem gambling support organisation or contact your national health authority.
If You Need Help
If you think you may have a gambling problem, please reach out today. Help is confidential, non-judgmental, and completely free.
You are not alone. Thousands of people successfully recover from problem gambling with proper support. Taking the first step to seek help is a sign of strength, not weakness.
Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Recovery is possible.